JOB SCOPE: This position is responsible for overseeing the business analysis activities to ensure departmental needs are addressed and solutions are implemented. Serves as the liaison between the various business operations functional groups impacted by a particular initiative. This role requires expert level understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes and planning. Possesses expertise in the business unit(s) they support, as well as an understanding of the organization’s systems and capabilities.

** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **


  • Ensure complete analysis and understanding of interdependencies, business risks, risk mitigators that could impact or be impacted by the delivery of proof of concepts, new products, services, processes and/or support technologies.
  • Work with business stakeholders to analyze business operations and recommend solutions to align individual business functions with organizational goals.
  • Manage creation of reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes.
  • Develops cost models comparing investment required to deploy and maintain alternate technology applications, including capital and operating cost analysis on a per home passed and per subscriber basis
  • Develops cost models defining the investment required to deploy additional capacity on our current network, including DOCSIS, Core, Backbone and Data Center requirements.
  • Develops Return on Investment analysis for various investment proposals incorporating the initial investment required as compared against operating expense reductions and avoided future investments.
  • Recommend organizational changes in anticipation of predicted change.
  • Develop project estimates by identifying phases and elements, personnel requirements, and costs.
  • Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.
  • May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
  • Provide guidance and management advice that has a large impact on cost, efficiency, compliance, service, and quality.
  • Serve as a strategic advisor to leadership on performance/results.
  • Perform other duties as requested.


  • Bachelor’s degree in Business Administration or related field
  • Minimum six (6) years of Business analyst experience or related PM, technical, or business operations experience
  • Minimum three (3) years of Management experience


  • Ability to prioritize and organize effectively
  • Ability to work independently, as well as in a collaborative and dynamic team environment
  • Ability to handle multiple projects and priorities
  • Ability to analyze and interpret data
  • Ability to quickly identify business problems/opportunities
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to manage multiple projects at one time
  • Ability to prioritize and organize effectively
  • Ability to effectively present information to management
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties
  • Ability to make decisions and work collaboratively with others to solve problems
  • Ability to supervise and motivate others
  • Ability to think strategically and anticipate future trends, needs and expectations
  • Ability to take complex data and present in an easy to understand manner
  • Ability to document, prepare and present executive level presentations
  • Strong proficiency in data analysis and data mining
  • Superb knowledge of software applications such as Word, Excel, etc.


  • Knowledge of telecommunications industry
  • Detailed knowledge of cable telecommunications equipment and network technology

BGN638 2024-29899 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The pay for this position has a salary range of $110,800.00 to $196,400.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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